As we approach our annual HR and Future of Work global digital summit, we sat down to take a look the trends and events that are impacting the conversation around the Future of Work. In doing so, we speak with a variety of leaders from organizations across the world to better understand how they see things shaping up in the years to come.
Wagner Denuzzo, Head of Capabilities for Future of Work at Prudential, is one of the featured speakers at this year event and was kind of enough to give us some of his time to chat about these issues.
HREN: The future of work conversation is changing right now as a result of everyone shifting toward remote work quicker than anticipated and the way the pandemic has changed what our organizations need from people. How do you think that future of work conversation evolves in the next year as things continue to shift in terms of where and how we work?
Wagner Denuzzo: We are approaching an inflexion point where the convergence of factors impacting organizations today are fueling innovation and new thinking on how work is defined and how value is created as an outcome of our collective performance across the hybrid workplace. Future of Work is already stale and at the same time ripe for reinvention as we now know it is not enough to think of technology as the only force shaping the future. We must see a business as a system of interconnected resources that operate towards outcomes.
We are now moving the conversation from skills to capabilities, from location to collaboration, from output to outcomes, and from products to services and offerings. We came a long way from where we were just a few years ago when we were seeing the machine as the enemy of the worker. Fears have subsided and we are now transforming even the notion of what is the work, and that’s a very exciting development emerging from the challenges of 2020.
HREN: Obviously a shift in how and where we work leads to some new or altered policies around workplace communication, expectations and experience. What are some of the more important things to consider from a policy angle for HR when looking at the future of work?
WD: By now I think it is almost impossible to overestimate the power of inclusive practices that are reshaping organizations and brands worldwide. The workforce is now more diverse than ever before and if you think about it, the workplace becomes the catalyst for change, innovation and integration of divergent points of view. It is at work that people from all identities come together in function of achieving collective goals.
While society is still struggling to integrate neighborhoods and the multiple communities comprising our cities, states and countries, the workplace is bringing all of them together to activate the potential of diversity in all its powerful dimensions….
Read More: Q&A: The Future of Work with Wagner Denuzzo